Privacy Policy
General Information and Purpose of this Policy
Omniyat Solutions places great emphasis on the protection of personal data and is committed to handling personal information responsibly, securely, and transparently.
This Privacy Policy explains how Omniyat Solutions collects, uses, stores, and protects personal data. It also explains what types of personal data are processed, the purposes of processing, how information security is maintained, whether and how information is shared with third parties, and the rights available to individuals whose personal data is processed.
This policy is intended to reflect strong privacy and data protection practices. It is written in a clear manner so that it may be published on the company's website and referred to in communications, including by email.
Omniyat Solutions ensures that the processing of personal data is fair, transparent, and limited to legitimate business purposes. The company also ensures that the security, reliability, and confidentiality of information are protected and that personal data is processed only for clearly specified and appropriate purposes.
Omniyat Solutions follows the principle of data minimization. This means that the company does not collect more personal data than is necessary and works to ensure that the information it processes is accurate and kept up to date where appropriate.
Omniyat Solutions reviews this policy regularly and updates it as necessary to ensure that it reflects current company procedures and privacy practices.
Responsibility for Personal Data
Omniyat Solutions is responsible for the personal data processed in the company's operations.
This means that Omniyat Solutions determines the purposes and methods of processing personal data and is responsible for ensuring that such data is handled appropriately and securely.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:
Email:
info@omniyatsolutions.com
What Personal Data Does Omniyat Solutions Process?
Omniyat Solutions collects and processes personal data to the extent necessary for the operation of the company and the provision of services. The scope and type of personal data may depend on the nature of your communication with us and the services provided.
Examples of personal data that Omniyat Solutions may process include the following.
Identification and Contact Information
This may include full name, identification number where necessary, email address, telephone number if provided by you, and other similar information that identifies an individual and enables us to communicate with them.
Business-Related Information
This may include information about the company or organization you are associated with, where applicable, such as if you are a contact person for a business customer.
It may also include job title, contract number, requests and inquiries you have sent to us, information about the services you have requested, dates of communications and agreements, and other information necessary to fulfil our agreements with you.
Financial and Payment Information
This may include payment information, payment confirmation, invoice information, and other information required to process payments, manage billing, or maintain financial records.
Omniyat Solutions does not store card numbers or sensitive payment information unless necessary. Such information may be processed by secure payment service providers where applicable.
Communication History
If you contact us by email, phone, chat, website form, or another communication method, we may retain a copy of that communication.
This may include the content of inquiries, complaints, comments, service requests, and our responses to you.
Website Information
If you visit the Omniyat Solutions website, limited technical information may be collected using cookies or similar technologies.
This may include device information, browser type, browser settings, and statistical information about your visit.
Where applicable, additional information about cookies may be provided in a separate cookie notice.
Omniyat Solutions strives to minimize such data collection and allows visitors to browse the website without providing personal information whenever possible.
Sensitive Personal Data
In general operations, Omniyat Solutions does not process sensitive personal data except in exceptional circumstances.
Sensitive personal data may include information about health, religion, criminal history, or similar categories of information.
Such information is only processed where necessary, where permitted, or where you have given explicit consent.
If Omniyat Solutions needs to process sensitive personal data for any reason, the company will inform the individual concerned separately and ensure that the processing is carried out securely.
Purpose of Processing Personal Data
Omniyat Solutions collects and processes personal data only for clear, legitimate, and appropriate purposes.
The company does not use personal data in a manner that is incompatible with the original purpose for which it was collected.
The main purposes of processing are described below.
Provision of Services and Performance of Agreements
When you request a service or enter into an agreement with Omniyat Solutions, we process personal data in order to provide the requested service and fulfil our obligations.
This includes processing information to:
respond to inquiries;
prepare and provide offers;
arrange and provide agreed services;
contact you regarding the progress of a project;
send confirmations;
manage service requests;
provide access to relevant systems where applicable;
maintain records relating to the service.
The basis for this processing is that it is necessary to provide the requested service, perform an agreement, or take steps at your request before entering into an agreement.
Business Operations and Administration
Omniyat Solutions may process certain personal data in order to operate the business, maintain proper records, manage accounting, issue invoices, administer customer relationships, and respond to legitimate business needs.
This may include information about service requests, invoices, payments, communications, agreements, and customer history.
We may also retain information in order to respond to audits, internal reviews, business administration requirements, or lawful requests.
Communication and Customer Support
Omniyat Solutions may process personal data in order to communicate with customers and respond to inquiries efficiently.
This includes handling questions, complaints, comments, service requests, and follow-up communications.
Communication records may also be retained to ensure service quality, maintain continuity, and help resolve future questions or disputes.
Security and Service Quality
Omniyat Solutions may process personal data where necessary to maintain the security, reliability, and quality of its services and systems.
This may include:
diagnosing technical issues;
protecting systems against unauthorized access;
monitoring service quality;
maintaining operational security;
preserving records needed to investigate issues or incidents;
using necessary cookies or similar technical tools for security and functionality.
Legal, Business, and Dispute-Resolution Purposes
Omniyat Solutions may retain and process information where necessary to establish, exercise, or defend claims, resolve disputes, enforce agreements, protect business interests, or comply with applicable obligations.
Such processing is limited to what is necessary and appropriate for the relevant purpose.
Marketing Communications
Omniyat Solutions has a policy of not sending unsolicited marketing messages.
However, if you are an active customer, the company may wish to keep you informed about new or related services.
Such communications may be sent where they are relevant to your existing relationship with Omniyat Solutions and where there is a clear option to unsubscribe.
Direct marketing to individuals who are not existing customers will be based on consent where required.
If consent is requested, it will be freely given, specific, informed, and clear.
You have the right to withdraw consent at any time, and we will then stop the relevant communication.
Withdrawal of consent does not affect processing carried out before consent was withdrawn.
Information Provided Directly or Through Third Parties
Where Omniyat Solutions collects personal data directly from you, the company will provide information about the processing through this Privacy Policy or through other appropriate notices.
If personal data is received from a third party, for example if your company provides your name as a contact person, Omniyat Solutions will handle that information responsibly and only for appropriate business purposes.
Storage of Personal Data and Security Measures
The security of personal data is very important to Omniyat Solutions.
We use appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, loss, misuse, or destruction.
Omniyat Solutions continuously works to ensure the confidentiality, integrity, and availability of personal data.
Examples of measures and procedures used to protect data include the following.
Access Controls and Confidentiality
Only employees or authorized representatives of Omniyat Solutions who need access to personal data for their work have access to such data.
Employees are informed about the importance of privacy and are subject to confidentiality obligations.
These confidentiality obligations may continue after employment or cooperation with the company ends.
Secure Electronic Storage
Personal data is generally stored electronically in secure systems.
Omniyat Solutions uses reliable IT systems and service providers to store and process data.
These systems may include security measures such as access controls, encryption, authentication, backup procedures, and monitoring tools.
Service Provider Management
Omniyat Solutions may use service providers to support its business operations, such as IT systems, hosting, communication tools, accounting systems, or customer management systems.
Where service providers process personal data on behalf of Omniyat Solutions, the company takes reasonable steps to ensure that they handle the data securely and only for the agreed purposes.
Service providers may not use the information for their own independent purposes unless separately authorized or required.
Paper Records and Other Records
If personal data is stored on paper, such as signed documents or service records, those records are kept in a secure location.
Paper records are destroyed securely when they are no longer needed.
Omniyat Solutions also uses appropriate security tools, such as virus protection, firewalls, access restrictions, and other safeguards, to help protect company systems.
Data Storage Locations
Omniyat Solutions uses secure systems and service providers to store and process personal data.
In some cases, service providers may store or process data in different countries depending on their infrastructure and service arrangements.
Where this happens, Omniyat Solutions takes reasonable steps to ensure that personal data remains protected through appropriate contractual, technical, and organizational safeguards.
The goal is always to ensure that personal data receives a high level of protection regardless of where it is processed.
Retention Period
Omniyat Solutions does not store personal data for longer than is necessary for the purpose of the processing, unless a longer retention period is required or permitted for business, legal, accounting, security, or dispute-resolution purposes.
Information may be stored for the duration of the business relationship and thereafter for as long as reasonably necessary.
Data that is no longer needed is reviewed regularly and deleted or anonymized where appropriate.
Omniyat Solutions may store information for a longer period where legitimate interests require it, for example in order to establish, exercise, or defend claims.
After the applicable retention period, personal data is securely deleted or anonymized.
Disclosure of Personal Data to Third Parties
Omniyat Solutions does not sell personal data.
Omniyat Solutions does not provide personal data to unauthorized third parties.
We do not share your information with other companies or individuals outside the company except in the limited cases described below.
Service Providers Acting on Our Behalf
Omniyat Solutions may use specialized service providers to host or process data.
These may include providers of IT systems, database storage, hosting, cloud services, accounting systems, communication tools, customer support tools, or other operational support services.
Such parties process personal data only as necessary to provide services to Omniyat Solutions.
We only share the personal data that is necessary at any given time and require service providers to maintain appropriate security standards.
Required or Appropriate Disclosures
In exceptional cases, Omniyat Solutions may need to share personal data with third parties where required or appropriate for legal, administrative, security, audit, insurance, accounting, or dispute-resolution purposes.
This may include disclosure to professional advisers, auditors, insurers, dispute-resolution bodies, courts, authorities, or other parties where disclosure is necessary and appropriate.
In such cases, Omniyat Solutions only provides the information that is necessary.
Business Transfers
If Omniyat Solutions merges with another company, sells assets, restructures, or transfers operations in the future, personal data may need to be shared in connection with that event.
In such a case, Omniyat Solutions will take reasonable steps to ensure confidentiality and appropriate handling of personal data.
Other Sharing
No other regular sharing of personal data with third parties applies.
Omniyat Solutions does not share personal data for marketing purposes with unrelated parties and does not rent or sell personal data.
If Omniyat Solutions wishes to introduce you to the services of partners, this will be done directly by Omniyat Solutions or with your consent where appropriate.
Your personal data will not be transferred to a partner unless you specifically request it or there is another valid reason for doing so.
Please note that this Privacy Policy does not cover the processing activities of other parties who may collect personal data through external websites or services over which Omniyat Solutions has no control.
For example, this may apply if the website contains links to external websites or if you provide information directly to a third party.
Omniyat Solutions is not responsible for how such third parties process personal data.
We encourage you to review the privacy policies of those parties before providing them with personal data.
Rights of Individuals
As an individual who has provided personal data to Omniyat Solutions, or whose personal data we otherwise process, you may have certain rights in relation to your personal data.
Omniyat Solutions respects your rights and has established procedures to make it easier for you to exercise them.
Your rights, subject to applicable conditions, may include the following.
Right of Access
You may request confirmation as to whether Omniyat Solutions processes personal data about you.
If we process personal data about you, you may request access to that information and a copy of the personal data we hold about you.
In exceptional circumstances, such as repeated or excessive requests, we may be entitled to charge a reasonable fee or refuse the request where appropriate.
Right to Rectification
You may request that Omniyat Solutions correct inaccurate or incomplete personal data about you.
We place emphasis on keeping information accurate and will, at your request or on our own initiative, correct data that proves to be incorrect or outdated.
Right to Erasure
In certain cases, you may request that personal data about you be erased.
This may apply, for example, if the information is no longer necessary for the original purpose, if the processing is based on consent that you have withdrawn, or if the processing is no longer appropriate.
Please note that this is not an absolute right.
Omniyat Solutions may need to retain certain information for business, legal, accounting, security, or dispute-resolution purposes.
If you request erasure, we will assess whether the conditions are met and comply with the request where possible.
If we cannot erase the data immediately, we will explain why where appropriate and, where possible, inform you when the data may be erased.
Right to Restriction of Processing
In certain circumstances, you may request that the processing of your personal data be temporarily restricted.
This may apply if you contest the accuracy of the data, in which case processing may be restricted while the accuracy of the data is verified.
It may also apply if Omniyat Solutions no longer needs the data but you need it to establish, exercise, or defend claims.
When processing is restricted, Omniyat Solutions will continue to store the data, but other processing may be suspended unless otherwise appropriate.
Right to Data Portability
In certain cases, you may request to receive personal data that you have provided to us in a structured, commonly used, and machine-readable format.
You may also request that the data be transmitted to another party where technically possible.
Where this right applies, Omniyat Solutions will provide the data in an appropriate format or transmit it directly to another service provider where technically feasible.
Right to Object to Processing
You may object to certain processing of personal data about you that is based on legitimate business interests.
If you object, we will review the request and stop processing the data unless there are compelling reasons to continue the processing or unless the processing is necessary to establish, exercise, or defend claims.
You may always object to processing for direct marketing purposes, and such communications will then be stopped.
Right to Withdraw Consent
Where the processing of personal data is based on your consent, you have the right to withdraw your consent at any time.
You may contact us for this purpose or unsubscribe directly from any email communication where an unsubscribe option is provided.
Withdrawal of consent does not affect processing carried out before consent was withdrawn.
Right to Raise a Concern
If you believe that Omniyat Solutions has not respected your privacy rights, you may contact us directly so that we can review and respond to your concern.
Your security and privacy are important to us, and we will do our best to resolve any privacy-related matter responsibly and fairly.
Exercising Your Rights
Your privacy rights are generally free of charge.
You may exercise them by sending a request to Omniyat Solutions using the contact email listed in this policy.
To ensure security, we may need to verify your identity before processing the request.
This may include confirming the request from a registered email address or requesting reasonable proof of identity in cases involving sensitive information.
This is done to ensure that we do not disclose, change, or delete information unless the correct person is involved.
We will strive to respond to requests within a reasonable period.
If a request is extensive or complex, additional time may be required. If this happens, we will inform you where appropriate.
If Omniyat Solutions is unable to comply with your request, we will explain this in our response where appropriate.
General Privacy Considerations and Company Commitment
Omniyat Solutions strives to follow strong standards in the handling of personal data.
To support this commitment, the company follows the principles described below.
Privacy Built Into Operations
When new solutions are introduced or processes are reviewed, privacy and information security are considered from the beginning.
Only data that is necessary is collected, and processing is limited to clear and legitimate purposes.
Education and Responsibility
Employees are informed about the importance of privacy and the obligations that apply to the company.
Omniyat Solutions has implemented procedures for privacy and data protection, and compliance with those procedures is the responsibility of all employees.
Confidentiality and security breaches are not tolerated and may result in action by the company.
Response to Security Breaches
Despite safeguards, unexpected events can never be completely ruled out.
Omniyat Solutions has procedures in place to respond to potential security breaches, including possible data leaks.
If a security breach is suspected, the company will respond promptly, investigate the matter, and take appropriate measures to minimize damage.
If a security breach creates a material risk to affected individuals, Omniyat Solutions will take appropriate steps to inform those individuals where necessary.
Omniyat Solutions will never ask you for personal data unless it is actually needed for a specified purpose.
You will always be informed why we request certain information and whether providing the information is mandatory or optional.
If information is required in order to provide a service or enter into an agreement with us, we will inform you of this and of the consequences if the information is not provided.
If the provision of information is based on consent or is necessary in order to enter into a contract, your refusal may mean that we cannot provide the relevant service or complete the contract.
In all cases, the decision is yours and we will respect it.
Revision and Entry Into Force
This Privacy Policy may change as company practices develop or as privacy standards change.
We recommend that you review this policy from time to time.
In the event of significant changes, Omniyat Solutions will provide a clear notice, for example on its website or by email where appropriate.
The latest version of this policy will be made available by Omniyat Solutions.
This version of the policy became effective in March 2025.
If you have any questions about privacy at Omniyat Solutions or would like to submit a suggestion, please contact us using the email below.
We value your feedback and are happy to answer inquiries regarding privacy and data security.
Contact
For questions about this Privacy Policy, privacy matters, or data security, please contact Omniyat Solutions at:
Email:
info@omniyatsolutions.com